We are excited to share the latest Product and Platform updates, many of which come from direct customer feedback. Here are the 7 updates everyone has been waiting for.
We have unlocked some new customization features based on customer feedback in our Box Designer (our Native Virtual Editor).
These features will give you a more flexible environment to customize the LimeSpot components on your website. You can access most of these in the Global Settings.
Another exciting new feature is our A/B Testing Dashboard. Subscribers whose plan includes access to the A/B/n test feature can now see their results in a dedicated dashboard. With this you can easily see potential revenue, conversion rates, AOV, and more across experiences. It facilitates easy comparison between the A/B/m experiences and helps you understand how your store would perform if all the traffic is redirected to a particular experience. It is available under the Analytics tab in the LimeSpot Admin Panel. You can now optimize the LimeSpot product recommendations to your own store and easily see what recommendations work and what does not.
We've added a new profile settings page, accessible from the top right corner of the screen and lets you directly change your password and update your personal information within the LimeSpot Admin Panel.
Many of our larger clients need to be able to have multiple users to manage their settings and account with LimeSpot. The new Administrators page allows you to define and maintain multiple users within your account with separate login information. This new feature is available under Settings tab on the LimeSpot Admin Panel. In our future updates, you will also be able to limit the access of these accounts such as what features they can access, which areas of the admin panel can each administrator see, etc.
This advanced feature gives you the ability to adjust the LimeSpot Data Engine specifically for your store, by setting different data processing (weighting) parameters. Enterprise clients can manually optimize the way LimeSpot processes their data for different purposes - for example, putting a heavier emphasis on purchases vs clicks in Most Popular box. Quite a few of our customers have asked this feature before and now it is here!
We have now updated the admin panel's top navigation with drop-downs to let you navigate the LimeSpot features easier and faster while having more space for the pages that you are working on.
We have heard from many of you that you'd like more predictable pricing vs our attribution model. Now, we are giving you tiered-based pricing where the fees are based on your store's GMV and have tiered volumes so that within a range, your fee doesn't change. We are introducing 3 plans: Silver, Gold and Enterprise. Our Silver Plan is designed to assist stores in their early stages of growth while our Gold Plan is for customers of any size who are looking for a richer Personalization experience. Enterprise plan is for larger customers who will receive more advanced features. For existing customers, switching is at your option; you are welcome to stay at your current model.
Depending on your size, you may have already received an email or in-app message from us about the new pricing structure. For those who have not yet received one, don't worry. We are reaching out in waves and will be in touch soon, or you can chat with us on the right bottom corner of the screen. You can also email us at support@limespot.com.
Now that you have read through all our new product updates, go ahead and check them all out!