Tip #2: Use editorial images exclusively for your post-purchase upsells
Upload an image that's exclusive to your post-purchase upsell funnel! (Images uploaded via CartHook's offer editor will only display on your post-purchase offer.)
Post-purchase offers are triggered based on specific criteria (what the customer bought or didn't buy, tag criteria, value, cart count, etc.)—so you can create highly-targeted offers with unique images.
Post-purchase image ideas:
Show the initial purchase with the post-purchase product. Say your customer just purchased a large piece of luggage. Offer a smaller, carry-on sized piece of luggage as an upsell. Upload an image of both the initial, large piece of luggage, and the carry on, so your customer can see how perfectly they pair together!
Use an image to explain your offer. Say your customer just bought a 30-day supply of vitamin gummies and you'd like to upsell two additional 30-day supplies (at a discount). Upload an image that shows the customer's bottle PLUS two additional bottles. Pictures help to drive home the value of the deal.
Tip #3: Add text and branding to your custom offer images
If your Shopify store uses specific font styles and colors (that aren't available in the post-purchase offer editor due to Shopify limitations), consider adding those branded elements to your post-purchase images.
The deal or discount advertised in your post-purchase offer
Something seasonal
The exclusive nature of the post-purchase offer
How your offer enhances the initial purchase
No in-house designer? No Photoshop? Seriously, no problem. Use a free photo editing program, like Canva, to create your images.
Image recommendations:
Size your top image to 1080px x 1300px. This is a good aspect ratio for mobile and desktop viewing. We recommend keeping the width at 1080px, but the height is more flexible. Keep in mind, the longer the image, the more your customer will have to scroll!
If you've added copy to your image (and anticipate shoppers checking out via mobile), set your image size to "Large" when uploading. Make a test purchase, to guarantee the font is legible on desktop and mobile devices.
Save space and keep your Shopify site fast! Compress your image before uploading.
Tip #4: Add branded elements that increase conversions