Last Updated: January 2023
We are pleased to provide you with a dedicated Customer Success Manager (CSM) to guide your experience and maximize the impact of using LimeSpot on your site. This individual is available to you for up to 4 hours a month (unless otherwise stated in your order form), via email and teleconference, to focus on the personalization areas that you determine are most important to your business.
As a new customer, we will take you through the initial onboarding and setup of one website which we refer to as the Primary Website; once these initial configurations are published on your site, there are additional advanced customizations available to you.
During your onboarding, we will:
Here are other customizations that can be covered by your dedicated Customer Success Manager after initial onboarding. We can: