Schedule a call with one of our growth experts.
Increase the value of every order with targeted post-purchase upsells.
Trusted by thousands of growing indie brands
We know that a lot of customers in the health and wellness vertical don't come back for a second purchase, so we really just have one chance to provide them with as much value as possible. CartHook immediately made it easier for us to offer more to our customers at the moment when we had their attention.
- Hov Mkhitaryan, 310 Nutrition VP Ecommerce
+1% of post-purchase revenue
Unlimited post-purchase funnels
Subscription integrations
Fully integrated with Shopify checkout
Billing integration with Shopify
Performance metrics and analytics
Top-notch live chat support
+1% of post-purchase revenue
Everything the Growth Plan has, plus...
Unlimited A/B testing
Reporting on offer sets
Advanced funnel criteria
Dedicated concierge support
to learn more
Everything the Scale Plan has, plus...
Flat fee pricing
Post-purchase revenue assessment
During onboarding, your dedicated Customer Success Manager (CSM) will help you get up and running for your 14 day trial. We will:
Help you create 2 funnels and launch your post-purchase offers.
– Identify which products will work best for your offers
– Create offer criteria
– Select the right components to use
Overview of funnel and revenue analytics to understand what success looks likes.
Strategy session to help identify the best post-purchase strategy based on your business and goals.
After your trial, as a paying customer you will get continued support from your dedicated CSM:
Contribute to our product roadmap and get access to early preview of new features.
Note that your team will be responsible for:
Creating design assets, like product images, graphics, banners, etc.
During onboarding, your dedicated Customer Success Manager (CSM) will help you get up and running for your 14 day trial. We will:
Help you create 2 funnels and launch your post-purchase offers.
Take you through best practices for upsell strategies that work.
Overview of funnel and revenue analytics to understand what success looks likes.
Strategy session to help identify the best post-purchase strategy based on your business and goals.
After your trial, as a paying customer you will get continued support from your dedicated CSM:
Quarterly Business Reviews to discuss performance metrics, upcoming campaigns, and adjust strategy as needed.
A customized success plan that we build together to help you reach your goals.
Contribute to our product roadmap and get access to early preview of new features.
Note that your team will be responsible for creating design assets, like product images, graphics, and banners, as well as copywriting, such as marketing copy and offer copy.
How are other stores using CartHook?
Check out our customers page for case studies and articles about how top Shopify brands, including ImmiEats and Disco, incorporate post-purchase offers into their growth strategies to increase revenue and AOV.
How does billing work?
All app charges are billed directly through Shopify on your regular billing cycle.
Which payment processors work with CartHook?
The CartHook app works with all supported Shopify payment processors except the wallets Apple Pay, Amazon Pay, and Google Pay. In the meantime, post-purchase offers will simply be skipped when those wallets are your customer's chosen payment method.
Why is CartHook a sure path to boosting AOV?
You don’t risk the initial cart conversion, and your shopper sees the offer while they’re still in your store, right before the Thank You page. It’s a fail-proof way to boost your AOV.
Can I offer more than one post-purchase offer in a funnel?
Yes! You can offer up to two upsells in every funnel using our advanced accept/decline logic. That means if your customer declines your first offer, you can show them a second offer of any kind. (The same goes if they accept.)
Can I offer upsells and downsells in a funnel?
Yes! In each upsell funnel, you have the chance to upsell or downsell based on your customer’s action. Let’s say they decline your first offer for an additional bottle of non-alcoholic spirits. You could offer them a lower-priced item, say a package of cocktail napkins, for a discount as a secondary downsell.
Can I design post-purchase offers to match my brand?
Yes! Start with the fact that every post-purchase offer inherits your Shopify store’s theme. And our drag-and-drop editor makes it easy to design high-converting offers without a designer. If you want to take your offers to the next level, follow these design tips inspired by some of the highest-converting offers in the wild.
Can I test offers against each other to see which ones perform better?
Yes! You can run A/B tests on your post-purchase offers. Pit two offer funnels side-by-side to see which one converts better. A/B testing is a great way to optimize your post-purchase offers using real-time data. Learn more about why A/B testing works.
Can I track post-purchase offer revenue and/or conversions with Google Analytics, Facebook Pixel, or other 3rd party analytics?
Yes! You can track all data associated with your CartHook offers using 3rd party analytics tools.
If my customers check out with Shop Pay, will they see my post-purchase offer?
Yes! CartHook is fully compatible with Shop Pay, a tool we highly recommend for increased conversions and happier customers.